Knowledge base

Fabricators Touch Admin Help Videos & Guides (7)

A series of Help Videos & Guides specifically for Fabricators.

Customer Management (2)

Dealer Network (2)

How To Guides (6)

View all 6

How to use the Courier App (1)

How to use the Courier App

Courier Use by Office Staff (1)

Courier use by Office Staff

Managing Customer Orders (1)

The lifecycle of an order from Dealer Network to BM Evolution

How to manage News and Social Media integration

Retailer and Installers Touch Portal Help Videos & Guides (8)

A series of Help Videos and Guides specifically for Touch Portal Users

Getting Started (2)

How to create Quotes and Orders (2)

How to input a Composite Doors (2)

How to use the Virtual Home Feature (1)

How to use Virtual Home Feature

How to access the Resource Centre (1)

How to access the Resource Centre and News Channel

How to input a Window and Door (3)

The Branded Mode Features (3)

Touch Portal Video Library (1)

Touch Portal Help Video Library

Fabricator Release Notes (7)

Details of software updates for fabricators

The Fresh Desk Ticketing System (1)

Fresh Desk

Email Notifications (Product Ordering and Quoting) (1)

Email Notifications (Product Ordering and Quoting)

How to add your Branding (Custom Styling) (1)

Custom Styling

Product Order Process Feature (Skipping the Pending Stage) (1)

How to adjust settings to skip the Order Pending Stage

How to set Delivery Dates and Product Lead Times (1)

How to Adjust the Settings for Delivery Dates Provided to Trade Customers

Customer Purchase Order Number (1)

Trade Customer Purchase Order Numbers

How to Cancel an Order (1)

How to cancel an Order

Retailer and Installer Release Notes (1)

Details of software updates for Retailers and Installers

Email Notifications (Product Ordering and Quoting) (1)

Email Notifications (Product Ordering and Quoting)

TOUCH Release Notes (1)

General Release Notes for Each Released Version

Release Notes (1)

Latest Version Release Notes